Negotiation Skills "Win-Win"
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Negotiation is a mixture of science and art, a dynamic interactive process which needs to be conducted in a way that is well planned and at the same time flexible.
Coming to an agreement can be seen in the light of what is known as «win-win» dealing. It is fundamental to the process of negotiation that both the parties involved end up feeling fulfilled and satisfied.
Objectives
You will:
Understand the components of the negotiation process
Gain knowledge of successful negotiation techniques
Understand the essential skills necessary to be a successful negotiator
Target Audience
The seminar will be aimed at chairpersons, project managers, politicians, economists all professionals who wish to improve their negotiation skills.
Methods
Training will include: brief lectures, interactive dialogues, skills training, video analysis and feedback.
Content
- Preparation for negotiation: My negotiation plan
- The process: Win-Win strategies
- Reaching agreement in negotiation
- Negotiating with different types of people
- The human dimension: styles, relationship
- My own negotiation style
- The tools of negotiation
- Active listening skills
- Identifying and using non-verbal signs
- Countering tactics
- Practical negotiation sessions and video feedback
Duration
2 days, 09.00 to 17.00
Trainer
- Tamsayne Beesley, MA, MBA, mother tongue English, G/F, international business executive specialising in marketing, PR and corporate communications
- Hans-Peter Rüegg, Management Trainer
Durchführungsort
Seminarhotels in Zürich und Luzern, Schweiz